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Thursday, May 4, 2017

How to choose a good customer support team for outsourcing

If you are contemplating on hiring a good customer support team, it is essential to go through the ethics of the company as ultimately it should help in generating good revenue for your business and should be able to automate the business process to ease up the access to your customers. Let’s find out few tips from SupportMart, the renowned global out sourcing company.
·         The customer support representatives should pursue academics in the domain which you want to spread your business.
·      Empathetic attitude is must in the customer support representatives to handle the customers while enduring calls.
·         Select a company who lets the client be part of the recruitment process. That is when the company can hire people according to the client’s choice.
·         It is essential to check whether the company is following the generic norms of outsourcing as the other companies in the same fraternity.
·         Documentation should be transparent enough to avoid any future discrepancies.
·      It is important to check the software, technology and machinery used to contact the end customers. Any hurdles in this can affect your business negatively.

If you need any more details on this or if you have a business enquiry, please get in touch with us at 91-124-461-8200, our toll free number to get a clear picture of how we work. 

Monday, May 1, 2017

Let SupportMart’s solutions drive your business process

With the years passing by, SupportMart has been marking triumphant victories in global out sourcing services with a commitment to serve its clients to let them generate revenues through empowered solutions. With this dedication, it has surpassed many hurdles to reach this level and has forayed into new horizons of hospitality, health care and finance to offer out sourcing solutions!

Before entering the crucial arenas, it did the necessary ground work to deepen its roots as it realizes that it should not fall short of anything once it gets into the job. With a motto of offering simplified solutions to end customers on behalf of the clients, it has poised itself in a respectful position to be reputedly known as one of the best out sourcing Solutions Company globally.

If you think you need a support system for your business to offer customized solutions to the end customers, it is time to approach us for phenomenal services at affordable prices. Enhance the quality of services with our association and make a difference in the approach. Feel the difference as well in terms of productivity and quality. Get in touch with us at 91-124-461-8200 to get the best deal!

Thursday, April 20, 2017

Specialized Customer Support Services at SupportMart

Any small business process would need a good customer support to make it appealing to its customers. However, it should be affordable as well. If we look for outsourced customer care providers, they are generally huge companies providing customer care on a large scale and are apparently much expensive. Their services are also generic and are not specific to business although they claim to be training the representatives as per the process.

What about a small business process which needs a customer care on a small scale? Even if there are any companies to provide the service, are they business and product specific and good at quality? SupportMart is such an organization which provides domain specific customer support services to its clients at affordable prices. We provide premium customer care services to technical support, health care, CRM solutions travel, and finance.

The employees hired for these domains are not generic and each one of them has pursued their academics in the relevant domain. All of them are seasoned and know the art of dealing a customer to satisfaction. We offer round the clock services to the millions of our clients and end customers in different continents across the globe.  

Thursday, November 10, 2016

SupportMart- Reliable Firm for Comprehensive Printer Support Services 24/7

Computer and related devices like printers are always prone to technical hitches. The worst thing is that they come un-notified which can result in huge loss of data and valuable data. Printers are such similar devices with which you can encounter problems anytime.

Issues faced by Customers while using any printer

No matter which brand or model is, technical issues are unavoidable and can affect the smooth functioning of the printing machines.  Here are the discrepancies that can be met with, in the different printer brands:

•    Driver issues preventing the normal functioning of printers
•    Printers printing documents quite slowly
•    Transformation of paper tray from stout to flimsy
•    Printer displaying the message ink cartridge is empty
•    Pop up of error messages on giving print command
•    Extremely light, spotty and horizontal lines embedded prints

SupportMart- One Stop Destination to get Printer issues fixed

SupportMart is one the leading and distinguished premium tech support service provider, especially for the top printer brands. The technicians of this particular third party firm render comprehensive and quality resolutions, some of them are mentioned below.

•    Setup, installation and configuration of printers
•    Updating of drivers embedded in the printers
•    Removal of printer hardware/software issues
•    Fix for the massive bugs found in the drivers
•    Quality heightening of the print documents
•    Accurate diagnosis followed by repair and recovery

Tuesday, November 8, 2016

Get Norton Antivirus Glitches Fixed with SupportMart’s Third-Party Voice Support Services

Are you looking for third party voice support services for Norton antivirus? If yes, get in touch with SupportMart techies now.  They are skilled and proficient enough to deal with the technical issues related to Norton antivirus. 

As we know Norton antivirus is an ace antivirus brand from Symantec Corporation, which has managed to garner amazing popularity in the computer world. It protects you against viruses, spyware, malware, Trojans and more. 

With the help of SupportMart’s third party voice, support services keep Norton products updated and ensure the issues get easily fixed and problems get resolved instantly. When with experts here, you can easily trim up committed technical support for Norton antivirus and get ace protection for your computers, from not just existing, but emerging threats, as well.

What services do you get to avail from the third party voice support services of SupportMart?

•    Installation or un-installation of the Norton antivirus or any other Norton product
•    Help to configure Norton security determined by the individual PC configuration
•    Help for re-installing any security product from Norton
•    Issue resolution for Norton products in case of any error
•    Help to easily activate the Norton products on your PC and devices
•    Instant troubleshooting to ensure security stays in top form always

Friday, October 14, 2016

SupportMart Delivering Third-Party Voice Support for All Small and Mid-Sized Business

The present-day scenario of the market is highly impulsive and extremely antagonistic. In order to scale up the assistances and get that modest edge over the other counterparts, it is almost domineering to partner with high-performing white-labelled technical support solutions. SupportMart, one of the forerunners is providing highly distinguished third party voice support services provider for the businesses of any magnitude and operates through the entire technology lifecycle with multi-domain proficiency. 

Mentioned below are the various solutions offered by SupportMart

•CRM Smart solutions form the relationship management platform for service-based companies. They provide access to real-time data analysis, trackers for online operation management, dashboards and business intelligence reports for revenue optimization.

•Bespoke turnkey services capture the call centre resource requirements, software applications, required technology and the corresponding operational expertise. Prioritization of customer perspective to create and improvise new undertakings

•The Universal console is a platform to automate any combination of tasks, restarting a service, software deployment and registries blocking and also involves advanced maintenance of scheduled routines and tasks
With a customer-centred approach and deployment of cutting edge technology tools and data-driven operational management, the SupportMart technical support solutions have it all to cater to any kind of business requirements. All you have to do is just give a call to avail third party voice support services.

Tuesday, October 11, 2016

Acer Aspire E5-771G-51T2 the Most Affordable Laptop in the 15.6-Inch Category

Acer has introduced the brand new Aspire E5-771G-51T2 that offers a widescreen with full HD. Priced at $799 the laptop is value for money choice and fully loaded with features helpful in various tasks for work and entertainment. The 17.3-inch screen delivers crisp and clear display for motion pictures and still pictures. In addition, Acer has powered the laptop with the latest Intel Core i5 Processor and Chipset along with the Nvidia GeForce 840M graphics. With such configurations, the laptop delivers amazing experience of running applications for most complex and heavy graphics.

The company creatively and beautifully designs the chassis of the laptop using the hard plastic the laptop comes in one color called by Acer the Iron Silver. Many unique features add value to the laptops performance and likeability.
  •     Expandable 8GB DDR3 RAM, which is extendable up to 16GB.
  •     1 TB hard drive by western digital divided in 2 parts the 913GB for user’s local storage and remaining 17GB for recovery of process, data and information.
  •     The DVD+RW fitted in the laptop can read and write dual layer and single layer discs.
  •     The keyboard of the laptop ergonomically designed and it offers ample space between keys that helps in reducing typing errors and provides comfortable and good typing experience.

On a single charge, the laptop offers 5 hours of battery backup that offers portability and flexibility to the user to carry out the work anywhere when required. The laptop requires routine maintenance to make sure that it delivers uninterrupted performance. Often it is noticed, the lack of routine maintenance of the laptop can lead to technical errors. If you are facing situation with technical errors then contact the tech-support and get help from the specialist to resolve your concerns.

Supportmart is a tech-support company that offers round the clock tech-support for Acer laptops to its clients. The company offers its services via phone or through cyberspace (internet-remote access). There are many customers who have taken our services and they have given good Supportmart Reviews. One of the offices is located in Gurgaon (Haryana-India) the company is famous for their high-standard services and top-quality. Supportmart Gurgaon is one of the premier businesses offering latest and the best services on time and at the most competitive pricing.