The problems include:
- The game reports missing Cif/CalTree or other files are inaccessible.
- The game freezes during installation.
- Game reports missing ddraw.dll.
- An error message “Invalid chunk file format” gets
displayed.
There are times when
Norton Antivirus does block some of the programs, thinking them as threats;
which aren’t actually threats. This does happen with some other antivirus
programs as well. Thinking of the games as threats, Norton prevents the normal
installation and causes issues while installation. Then once the game gets
installed, the moment you launch it; game shows errors. So at times like that,
when you are sure that the game/program doesn’t have a virus at all, what you
can do is temporarily disable the Norton Antivirus.
Temporarily disabling
Norton Antivirus depends on the Norton product that you have. However the most
common and easy way to disable Norton products is by navigating to the system
tray on the bottom right hand side of the screen, and then right-clicking on
the Norton product, and choosing “Disable Auto-protect or Disable Antivirus
Automatic-protect” option. For example, if you have Norton Antivirus, then
right-click on Norton Antivirus system tray icon and choose Disable
Auto-Protect option and then, select duration (depending on your need). When
done selecting time, click OK.
Once you disable Norton
antivirus, then all you have to do is simply uninstall and reinstall the game.
And you are done!
However if you still
face problems, then you can contact the Norton Support experts. They’ll help you with your problem. Leading tech support
companies like SupportBuddy are good sources to get help from. They can
understand the problem and give a real-time solution to temporarily disabling
Norton problem or any problems/queries related to Norton products. All that’s
required is one single call at their Norton Tech Support Number.
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